Get in Touch with Our Team

Have questions? Need help getting started? Want to schedule a demo? We're here to help. Our support team responds in under 2 hours on average.

< 2 hour response Real humans No chatbots

Phone Support

Available in: English 🇬🇧 · Greek 🇬🇷

Email Support

Available in: English 🇬🇧 · Greek 🇬🇷 · Turkish 🇹🇷 · German 🇩🇪 · French 🇫🇷 · Spanish 🇪🇸 · Italian 🇮🇹 · Albanian 🇦🇱 · Bulgarian 🇧🇬 · Romanian 🇷🇴

Email Support

General Support & Technical Questions

  • Email: support@keyvos.com
  • Average Response Time: <2 hours
  • Available: Monday–Friday, 10:00–18:00 EET/EEST

For technical support, account questions, billing inquiries, or any help using Keyvos Helpdesk.

Sales & Demos

New Customers & Enterprise Inquiries

For product demos, pricing questions, enterprise plans, or custom solutions.

Office

Visit Us

  • Company: Infocube PC
  • Address: 364 Irakleiou Avenue, Athens, Greece
  • Hours: Monday–Friday, 10:00–18:00 EET/EEST

We welcome visits by appointment - contact us to schedule.

Get in Touch

To send us a message, please visit our main website.

Go to Contact Form →

When We're Available

Business Hours

  • Monday – Friday10:00 – 18:00 EET/EEST
  • Saturday – SundayClosed

Response Times

  • Email Support < 2 hours
  • Sales Inquiries Same business day
  • Enterprise Customers Priority phone support available

Follow & Connect

LinkedIn

Our Support Promise

Fast Responses

Average email response time under 2 hours during business hours. We know your customers are waiting - we won't keep you waiting either.

Real Humans

Talk to actual support professionals who use Keyvos daily. No chatbots, no script-readers, no offshore call centers. Just knowledgeable people who care.

Problem Solvers

We don't just answer questions - we solve problems. Whether it's technical support, feature questions, or strategic advice on optimizing your workflow, we're here.

Enterprise

Enterprise & Priority Support

For teams with 30+ agents or mission-critical support needs, we offer enhanced support options.

Contact for Enterprise →
  • Dedicated account manager - Your direct point of contact
  • Priority phone support - Speak with us directly when urgent
  • Custom SLA agreements - Guaranteed response times in writing
  • After-hours emergency contact - For critical production issues
  • Quarterly business reviews - Optimize your support operations
  • Training sessions - Onboard your team properly

Before You Contact Us

During business hours (Monday–Friday, 10:00–18:00 EET/EEST), we respond to support emails in under 2 hours on average. Messages sent outside business hours are answered the next business day.
Phone support is available for sales inquiries and enterprise customers. Standard support is primarily via email for better documentation and faster resolution.
Yes! Visit calendly.com/keyvos or email sales@keyvos.com to arrange a personalized 30-minute demo.
Enterprise customers with priority support agreements have access to emergency contact information. For standard customers, send an email anytime and we'll respond first thing the next business day.
Yes! We offer free migration assistance for most platforms. Contact support@keyvos.com with details about your current helpdesk and we'll guide you through the process.
Our office is at 364 Irakleiou Avenue, Athens, Greece. We welcome visits by appointment - contact us to schedule.

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